Privacy Policy
Mahdi’s Plants & Flowers
Last updated: [Insert Date]
Mahdi’s Plants & Flowers (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our shop, website, or contact us for services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
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Contact Information: Name, phone number, email address, delivery address (for orders or inquiries).
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Transaction Information: Payment details (processed securely through third-party providers), purchase history.
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Communications: Any messages, feedback, or inquiries sent via phone, email, or social media.
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Website Information (if applicable): Basic usage data such as IP address, browser type, and cookies (to improve your browsing experience).
2. How We Use Your Information
We use your information to:
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Process and deliver orders.
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Provide customer support and respond to inquiries.
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Send updates about products, offers, or services (only if you consent).
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Improve our services and customer experience.
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Comply with legal and regulatory requirements.
3. Sharing Your Information
We respect your privacy. We do not sell or rent your personal information to third parties. We may share limited information only in the following cases:
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Service Providers: With trusted partners (e.g., payment processors, delivery services) who help us operate our business.
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Legal Obligations: If required by law or to protect our legal rights.
4. Data Storage & Security
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We take reasonable steps to protect your personal data from loss, misuse, or unauthorized access.
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Payment information is handled securely by third-party processors; we do not store full card details.
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Personal data is retained only for as long as necessary to fulfill the purposes described above.
5. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete data.
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Request deletion of your data, where legally possible.
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Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us (see details below).
6. Cookies (if website applies)
Our website may use cookies to improve user experience, such as remembering preferences or analyzing traffic. You can disable cookies in your browser settings, but some features may not function properly.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Mahdi’s Plants & Flowers
📍 Opposite Mile End Park, East London
📞 [Insert phone number]
📧 [Insert email address]
